Performance Improvement in Radiology

Overview of Performance Improvement in a Hospital Setting

Role of Radiology in Organizational PI Plan
Can We Define Quality?
Relationship to Patient Safety

Performance Improvement Measurement, Monitoring, Analysis

Tools for Performance Measurement
Selecting Useful Measures
Data Analysis

Identifying Improvement Opportunities

Techniques for Identification of Opportunities
Sources of Information for Opportunities
Back to Basics

Teamwork in Performance Improvement

Mission, Strategy, Leaders
Team Charters, Roles and Ground Rules
Selection of Improvement Projects
Member Responsibility for Communication

Optimizing Patient Care in Radiology

Patient Identification
Therapeutic Monitoring Processes
Patient Education and Consent
Medication Management
Were Anticipated Outcomes Met?
Emergency Preparedness
Patient Hand-off
Communication

Quality Reporting and Communication

Effective communication processes
Effective documentation processes/effective information management tools
Staff involvement in quality reporting communication

Related Performance Improvement Issues

Evaluation of process, systems, teamwork, PI program
Legal implications of performance review
Relationship of PI to the accreditation/licensure processes
Can people change the way they perform the work?

Quality Reporting and Communication

Effective Communication Processes
Effective Documentation Processes/Effective Information Management Tools
Staff Involvement in Quality Reporting Communication

Related Performance Improvement Issues

Evaluation of Process, Systems, Teamwork, PI Program
Legal Implications of Performance Review
Relationship of PI to the Accreditation/Licensure Processes
Can People Change the Way They Perform the Work?