Hospital Patient Safety Training Program

Improving Patient Safety

Are Our Hospitals Safe?

History- The Changing Focus of Healthcare
Institute of Medicine Study-1999
The Environment in Which Care is Provided
The Impact of the Media

Regulatory and Accrediting Bodies

Joint Commission on the Accreditation of Healthcare Organizations
State Licensing Bodies
Center for Medicare and Medicaid Services
Professional Organizations

Developing a Patient Safety Program in Your Organization

Elements of a Patient Safety Program
Assessing the Organizational Risk Related to Patient Safety
Governance and Leadership and Patient Safety
Performance Improvement and Patient Safety
Patient Rights and Safety
Patient Education and Safety
Information Management and Patient Safety
Staff Education and Patient Safety

The Environment in Which We Are Providing Care and Services

Resource Availability
Independence of Disciplines vs. Interdisciplinary Collaboration
Work Design
Organizational Culture/Culture of Safety
Organizational Support for Decision Support
Support for Consistent Use of Evidence Based Processes
Continuous Learning Environment
Patient Dependency vs. Involvement in Decision Making
Support for Consistent Use of Evidence Based Processes
Continuous Learning Environment
Patient Dependency vs. Involvement in Decision Making

Clinical Risk Management Tools and Support

Risk Assessment Rounds
Involvement in Root Cause Analyses and Failure Mode Effect Analyses
Reporting of Incidents and Near Misses
Communication on Risk Management Findings

Processes and Interventions to Improve the Environment for Safe Care

Policies Number and Requirement to Follow
Eliminating Ability to Opt Out
Managing the Human Aspect of Healthcare Delivery through Teamwork
Building in Redundancies
Managing Environmental Variables

Success Stories and What We Can Learn From Others

Other Industries
Other Hospitals
Your Own Facility