Healthcare Risk Management Training Program
IMPLEMENTING RISK MANAGEMENT TO AVOID COSTLY ERRORS
Overview of Risk Issues in a Hospital Setting
Risk Issues Described
Patient-Clinician Relationship
Discharging a Patient
Telephone Advice/Messages
Employment Issues
Maintenance of Medical Records
Use of E-mail
Call and Coverage Procedures
Helpful Risk Management Procedures
Risk Reduction-Crossing the Quality Chasm
Implement Systems to Monitor, Track and Notify Patients
Evaluate Design of Procedural Flow
Consider the Use of Incident Reports
Additional Procedures to be Identified
Frequently Asked Questions
Handouts Provided with FAQ
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