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BLENDING GENERATIONS IN HEALTHCARE

Defining Generations: Critical Incidents and Values

Traditionalists
Boomers
Generation X
Nexters
The New Generation

Why is it Important to Healthcare Now?

What Generational Challenges are you Facing?

Generational Difference in Patient Care
New Research
Differences in the Perception of Time by Generation
Avoiding Stereotypes and Flexing your Approach
Specific Tips for Providing Patient Service to Each Generation

Generational Differences in the Team
Blending the Generations at Work
Each Generations Strengths/Weaknesses on the Job
What Motivates You?
Differences in Motivators for each generation